One of the most frustrating scenarios you will experience when using the internet is when a website won’t load. This usually happens with many websites and social media sites are no stranger to this situation. Unfortunately, not many people know what to do when this happens.
When a site is not working, the main cause is usually your internet connection or third-party software that affects your browser’s performance. However, it could also be other factors such as corrupted browsing data, browser extensions, or the site’s servers. In this article, we will share some tips on what you should do when LinkedIn is not working.
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What to Do When LinkedIn Is Not Working on Chrome and Other Browsers
Note: Before you try any of the troubleshooting steps below, check the status of the LinkedIn servers first to ensure that the problem is coming from its site.
Check And Reset Your Internet Connection
The most common culprit if websites such as LinkedIn are not working is a slow or no internet connection. To check if this is the reason, run a speed test to measure the speed and bandwidth of your network.
If the result comes out and the problem is your internet connection, you can try fixing it by restarting your router. To do this, unplug your router’s power cable from the wall outlet and wait for 5 to 10 seconds before plugging it back in. Once you plugged it in, turn on your router again. Tun the speed test again and see if it fixed the problem. If the problem persists, we recommend contacting your internet service provider so that the problem can be addressed right away.
Clear Your Browser’s Cache and Cookies
If your internet connection is stable, and the LinkedIn website is still not working, clearing your cache and cookies may help solve the problem. Your browser stores temporary information in the form of cache and cookies, which is used to laid previously visited websites faster. Sometimes, this information can get corrupted, which would affect your browser’s performance. Clearing your browsing data can help remove the corrupted files, here’s how you can do this:
- Open your browser.
- Open the History by pressing and holding Ctrl + H on your keyboard.
- On the History tab, click Clear Browsing Data and a popup will appear.
- On the popup, under the “basic” tab, check both Cached Images and Files and Cookies and Other Site Data. Then, click the Clear Data button.
Once you’re done, try opening the LinkedIn website again and see if it will load. If not, try the next troubleshooting tip to address the issue.
Disable Browser Extensions
Do you have extensions installed on your browser? If yes, then they could be a reason why LinkedIn is not working. Some extensions can interfere with how LinkedIn works, which makes it difficult for your browser to load the site. Here’s how you can disable them:
- Click the menu found on the top-right corner of your browser. (For Chrome, it’s the three dots and for Firefox, it’s the three lines.) Next, click Settings.
- In Settings, click Extensions from the left menu.
- Lastly, disable all the extensions on this page.
Restart your browser, after doing the steps above. Try opening the LinkedIn website and see if it loads your browser. If it does, try activating your extensions one by one to see which extension is causing the problem. If it still won’t work, try the next tip.
Try a Different Browser
If your default browser won’t load the LinkedIn website, try using a different one. Your default browser may be experiencing some problems which cause the websites not to work. Browsers use different wonder engines which may interpret the codes on each website differently, which is why some websites may load without problems on one browser but won’t work on another one.
You can try popular browsers such as Chrome, Firefox, and Opera, and see if anything works.
Turn Off Your VPN
If you are using a VPN, try turning it off when visiting the LinkedIn page. When you use a VPN, your IP address is replaced randomly, which may make your internet connection unstable. This can make it hard for LinkedIn’s servers to establish a good connection with your browser. Turning it off will allow you to connect to your service provider’s ISP which usually has a better connection than your VPN.
What to Do When LinkedIn App Is Not Working
If the LinkedIn app is not working, but all the other apps on your phone are, you can try the troubleshooting steps below:
- Close the LinkedIn app on your iOS or Android app and try to open it again.
- Update the app on the App Store or Play Store.
- Restart your device.
- Turn your internet connection off and turn it back on.
- Update your phone’s operating system.
- Uninstall the app on your phone and try to reinstall it.
If All Else Fails, Contact LinkedIn Support
If all of the troubleshooting tips above didn’t work, it’s time to seek help from professionals. You can chat with a customer service representative on the LinkedIn Help Center so they can help you address your concern and find out what’s causing it. However, they might need to access your account to see the root cause.
Alternatively, you can create a discussion on the LinkedIn forum and see if other users are experiencing the same problem. They might offer a different solution that can solve your problem. The LinkedIn Help Center also has a lot of useful articles and guides you can read to help you figure out what’s causing this issue.